Contact information

CONTACT INFORMATION

We're here to help! If you have any questions, concerns, or need assistance with your order, please don't hesitate to reach out to us.

Business Name:
Legal Name: PureVeyor DBA DuQi Designs
Trade Name: DuQi Designs

Contact Methods:
Email: support@duqidesigns.com (Primary)
Phone: 713-408-2598
Business Hours: Monday-Friday, 9 AM - 5 PM CST

Physical Address:
4830 Wilson Rd, Ste 300 PMB #607
Humble, TX 77396
United States

Note: We operate as an online-only storefront. Our physical address is for correspondence and returns only. We do not offer in-person pickup or walk-in service at this time.

What We Can Help With:
• Order status and tracking inquiries
• Product information and sizing questions
• Returns, exchanges, and refunds
• Shipping and delivery issues
• Payment and billing questions
• General customer support

Response Time:
We strive to respond to all inquiries within 1-2 business days. During high-volume periods (product launches, holidays, promotions), response times may be slightly longer, but we appreciate your patience and will get back to you as soon as possible.

About DuQi Designs:
DuQi Designs is an independently owned and operated apparel brand based in Humble, Texas. We are committed to providing high-quality streetwear and sports-inspired designs with excellent customer service. Our store is powered by Shopify, ensuring secure transactions and reliable service.

For detailed information about our policies, please visit:
• Return and Refund Policy
• Shipping Policy
• Privacy Policy
• Terms of Service

All policies are accessible in the footer of our website and during checkout.

We value your business and look forward to serving you!